Data Control and Legal Compliance

This website, operated by JA2 Catering, is the data controller responsible for collecting and processing personal information on this platform. We are committed to complying with the Privacy Act 1988 (Australian National Privacy Principles) and strictly manage the collection, use, and disclosure of personal data.

If you believe we have not adhered to this policy, you are welcome to contact us at any time, and we will fully cooperate with investigations and improvements.

What Information We Collect and Why

To provide you with more accurate and effective services, we may collect the following categories of information:

	1.	Basic Identification & Contact Information
		Includes your name and contact details, primarily for providing products or services, personalizing your experience, account management, customer relationship maintenance, marketing, identity verification, statistical analysis, and legal compliance.
	2.	Personal Background Information
		May be collected via you directly, our partners, or third-party channels, such as advertisements, mailing lists, recruitment agencies, business partners, surveys, event participation, or communications between you and us.
	3.	Technical & Cookie Information
		We use Cookies (including session and persistent cookies) to record pages you visit and your browsing behaviors. These are used for quality control, website optimization, newsletter delivery, and personalized recommendations.
	4.	Financial & Payment Information
		If payment is involved, we collect your credit card information via secure encrypted pages (e.g., Shopify SSL). Such data is securely stored for up to 24 months for future use and is automatically deleted thereafter.
	5.	Voluntarily Provided Information
		Includes personal details, surveys, competitions, and job applications. These are used only for the purposes specified at the time of submission.
	6.	Partner Information
		If you join as a franchisee or promoter, we collect relevant information and ensure proper confidentiality agreements are enforced.
	7.	Disclosure Required by Law
		If required by government authorities (e.g., court orders or search warrants), we will provide necessary information in compliance with legal obligations.

Rights to Update and Access Information

If you wish to access, update, or correct your personal information held by us, you may notify us in writing. We will verify your identity and assist you promptly. If a reasonable fee is required, we will inform you in advance.

Information Security and Disclosure Restrictions

Except as required by law or with your consent, we will never sell, rent, or disclose your personal information to third parties.

If future policy changes occur, we will notify you beforehand and respect your right to opt out.

Data Protection and Risk Notice

We implement reasonable technical and administrative measures to protect your data from unauthorized access or leakage.

However, due to inherent risks of the internet (e.g., hacker attacks), we cannot guarantee absolute security and assume no legal liability for such situations.

Note: All information in this document is for reference only. JA2 Catering reserves the final interpretation rights